So I just got an email from a customer that simply said, "THIS PROGRAM SUCKS". And it got me thinking, who are these people that send emails like this? Then I remember my favorite e-mail of all time. Below it is transcribed in its entirety. By the way, it contains the F word at least 8 times, so be aware.
"YOU AND YOUR WEB SITE SUCK BIG DICK. I HAVE WASTED TIME FUCKING AROUND WITH YOU SCREWED UP CAD DOWNLOAD BULLSHIT. DON'T FUCKING PLAY AROUND WITH THIS SHIT IF YOU DON'T KNOW HOW TO DO IT. YOU ARE JUST WASTING MY TIME YOU MOTHER FUCKING ASSHOLES. STICK TO MAKING YOUR MOLD STUFF AND LEAVE THE CAD DOWNLOADS TO PEOPLE WHO KNOW WHAT THEY ARE DOING. IF YOU WANT TO DO IT TOP LEVEL GO TO http://www.mcmaster.com/ . THOSE GUYS DO IT RIGHT. FIRE THE FUCKERS YOU HAVE NOW AND HIRE THE WEBMASTERS WHO DID THE MCMASTER SITE. I WILL NEVER PURCHASE FROM OR RECOMMEND DME BECAUSE YOU HAVE WASTED MY TIME. I DON'T WANT TO HAVE TO LOGIN AND REMEMBER FUCKING CODES AND PASSWORDS JUST FOR THE PRIVILEGE OF PURCHASING YOUR FUCKING PRODUCTS. DO YOU THINK YOU ARE SOME SPECIAL FUCKING SECRET ORGANIZATION? IF YOU WANT ME TO USE YOUR PRODUCTS MAKE IT EASY FOR ME TO GET WHAT I NEED TO COMPLETE THE PURCHASE. YOUR FUCKING CAD DOWNLOAD THING IS WAY TO COMPLICATED AND DOESN'T DO ANYTHING. I JUST WANTED A 2D OF A LEADER PIN AND BUSHING. WHEN I CLICK ON ONE OF YOUR STUPID LITTLE ICONS TO DOWNLOAD, NOTHING HAPPENS. NO MESSAGE TO TELL ME WHATS WRONG. JUST THE SAME SCREEN APPEARS. FUCK YOU."
That was sent to me, or rather to our website help email address, by a customer from his work email account. Who the hell would send something like that?
What would happen to you at your job if you sent an email like that to someone? It blows me away that someone would actually send this email out, even to what appears to be an automated system.
I should also point out that last year, our sites served out over 3,000,000 CAD downloads, and every day, thousands of people download their 3D CAD models without issue.
I won't point out the name of the customer or his company, I'll just advise you against every doing business with Piramoon should the opportunity arise.
Subscribe to:
Post Comments (Atom)
2 comments:
Well i see the problem. He was looking for a 2D model. Your 3D models work fine, but 2D? Well, you can see how that worked out.
Well, we do have 2D models as well. I always mention 3D because I'm not clinging to two decade old technology.
Post a Comment